About
Who runs this, and where the traffic comes from.
Who we are, where the traffic comes from, what we commit to and which policies apply.
Who we are
Portproof
Portproof sells proxy traffic by the GB: one balance that works on a Mobile 4G/5G pool in six countries and a residential pool in far more. The countries online now, per pool, are on the locations page. You get an invoice for every order, a support address that is answered within one business day, and written policies.
- Payments
- Payments are accepted in cryptocurrency. Every order gets an invoice. VAT not applicable: the seller is not registered for VAT.
- Contact
- Imprint and contact
Sourcing
Where the traffic comes from
Mobile traffic runs on carrier modems operated by our network partner; residential traffic runs on opt-in peer devices in the partner network.
- Mobile 4G/5G
- Carrier modems with SIM cards in the United States, the United Kingdom, France, the Netherlands, Poland and Georgia (country), operated by our network partner. Exit addresses belong to the mobile carriers.
- Residential
- Devices whose owners opted in to share bandwidth in the partner network: a mix of home broadband and mobile connections, in many more countries than the mobile pool. Which countries, and how many devices each has, changes through the day; the locations page reads it live and we publish no other figure.
- What we operate
- The shop, accounts, billing, the API, usage metering and alerts, support, and the enforcement of the acceptable-use policy. The gateway and the devices are operated by the network partner under contract.
- What we do not claim
- The pools are shared: many customers use them at the same time, and no address is reserved for you. A sticky session keeps the same device. The carrier may still change the IP of that device. We never publish or list the exit IPs of a pool.
- Availability figures
- Every count on this site is the number of devices online now, read from the network and cached for a minute. When the figure is unavailable we show none.
Commitments
What we commit to
- Metering
- Traffic is counted at the gateway in both directions and synced to your balance every five minutes. You get an alert at 80 percent and when the balance is used up.
- No expiry
- GB never expire. What you buy stays on your balance until you use it; a new purchase adds to the same balance.
- Refunds
- Unused whole GB are refundable within 14 days of purchase, to the original payment method or your account balance.
Support
How to reach us
- Telegram
- @portproof
- Response
- Write to support@portproof.org, message @portproof on Telegram or use the dashboard; we answer within one business day.
- Abuse
- Abuse reports go to abuse@portproof.org and are answered within 24 hours.
Policies
The documents that apply
- Acceptable use
What the proxies may and may not be used for, and how we act on abuse notices. Accepted at every checkout.
- Refunds
Unused whole GB are refundable within 14 days of purchase; account balance is refundable for 14 days.
- Privacy and logging
What is logged, what is never logged, and for how long.
- Data processing agreement
Roles, sub-processors and transfers for customers who need one.
- Law enforcement
What can be produced, to whom, and under which instruments.
- Terms of service
The contract for accounts, orders and termination.
Logged
- subscriber to port to egress IP to time (egress_ip_assignments)
- per-minute usage aggregates per port
- rotation log entries and probe results
- a per-destination-ASN five-minute aggregate kept 30 days for abuse triage
Never logged
- payload
- URLs
- per-flow records
No "zero logs" claim is made anywhere: lawful requests can be answered from the records above.
Retention
90 days by default; the statutory period where the service is classified as an electronic communications service in the country of the egress SIM; 12 months for Attested customers who opt in.
Who can buy
Buy without a Portproof identity check
No KYC or KYB is required by Portproof to buy listed products.
Sign in and accept the terms and acceptable-use policy before purchasing. Email confirmation is optional. The payment provider may require its own checks. Product availability, plan conditions and account limits still apply.
This applies to proxy traffic, dedicated ports, eSIM plans and SMS services when listed for sale. Check each product for current availability and its conditions. The acceptable-use policy and existing country restrictions still apply.
Coming soon
Dedicated 4G ports
We are building our own modem network for customers who need one modem and one SIM reserved for them, with a rotation log signed on the device. It is not on sale yet. Join the waitlist; signed rotation records can already be checked on Verify a rotation record.