About
Who runs this, and where the traffic comes from.
Who we are, where the traffic comes from, what we commit to and which policies apply.
Who we are
Portproof
Portproof sells proxy traffic by the GB: one balance that works on a Mobile 4G/5G pool in six countries and a residential pool in about 120. You get an invoice for every order, a support address that is answered within one business day, and written policies.
- Payments
- Payments are accepted in cryptocurrency. Every order gets an invoice. VAT not applicable: the seller is not registered for VAT.
- Contact
- Imprint and contact
Sourcing
Where the traffic comes from
Mobile traffic runs on carrier modems operated by our network partner; residential traffic runs on opt-in peer devices in the partner network.
- Mobile 4G/5G
- Carrier modems with SIM cards in the United States, the United Kingdom, France, the Netherlands, Poland and Georgia (country), operated by our network partner. Exit addresses belong to the mobile carriers.
- Residential
- Devices whose owners opted in to share bandwidth in the partner network: a mix of home broadband and mobile connections in about 120 countries. The devices online change through the day.
- What we operate
- The shop, accounts, billing, the API, usage metering and alerts, support, and the enforcement of the acceptable-use policy. The gateway and the devices are operated by the network partner under contract.
- What we do not claim
- The pools are shared: many customers use them at the same time, and no address is reserved for you. A sticky session keeps the same device. The carrier may still change the IP of that device. We never publish or list the exit IPs of a pool.
- Availability figures
- Every count on this site is the number of devices online now, read from the network and cached for a minute. When the figure is unavailable we show none.
Commitments
What we commit to
- Metering
- Traffic is counted at the gateway in both directions and synced to your balance every five minutes. You get an alert at 80 percent and when the balance is used up.
- No expiry
- GB never expire. What you buy stays on your balance until you use it; a new purchase adds to the same balance.
- Refunds
- Unused whole GB are refundable within 14 days of purchase, to the original payment method or your account balance.
Support
How to reach us
- Channel
- support@portproof.org
- Response
- Write to support@portproof.org or use the dashboard; we answer within one business day.
- Abuse
- Abuse reports go to abuse@portproof.org and are answered within 24 hours.
Policies
The documents that apply
- Acceptable use
What the proxies may and may not be used for, and how we act on abuse notices. Accepted at every checkout.
- Refunds
Unused whole GB are refundable within 14 days of purchase; account balance is refundable for 14 days.
- Privacy and logging
What is logged, what is never logged, and for how long.
- Data processing agreement
Roles, sub-processors and transfers for customers who need one.
- Law enforcement
What can be produced, to whom, and under which instruments.
- Terms of service
The contract for accounts, orders and termination.
Logged
- subscriber to port to egress IP to time (egress_ip_assignments)
- per-minute usage aggregates per port
- rotation log entries and probe results
- a per-destination-ASN five-minute aggregate kept 30 days for abuse triage
Never logged
- payload
- URLs
- per-flow records
No "zero logs" claim is made anywhere: lawful requests can be answered from the records above.
Retention
90 days by default; the statutory period where the service is classified as an electronic communications service in the country of the egress SIM; 12 months for Attested customers who opt in.
Who can buy
Email to start, a business check for volume
Proxy traffic up to 50 GB per rolling 30 days needs an email address and acceptance of the acceptable-use policy. Above that we run a short business check (a registry lookup). Entities established in Russia or Belarus are refused at every tier, and sanctions screening is repeated monthly.
| Tier | Check | Time |
|---|---|---|
| T0 Sandbox | email and acceptance of the acceptable-use policy | instant |
| T1 Verified | registry existence (VIES for EU VAT numbers, Registru centras for Lithuanian companies, Companies House for the UK, OpenCorporates or a KYB vendor for others), country of establishment and registered address, UBO declaration, sanctions screening (EU consolidated list and OFAC SDN) at onboarding and monthly, declared use case | instant when the registry lookup succeeds |
| T2 Attested | T1 plus signatory identity through an identity-verification vendor; sole traders and entities without a registry match come here | under one business day |
| T3 Enterprise | countersigned DPA, security questionnaire, payment terms agreed in writing | days |
Coming soon
Dedicated 4G ports
We are building our own modem network for customers who need one modem and one SIM reserved for them, with a rotation log signed on the device. It is not on sale yet. Join the waitlist; signed rotation records can already be checked on Verify a rotation record.